Effective Date: May 19, 2026

At Vishal Electronics, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit our website, place an order, or interact with our services.

This policy is designed in accordance with applicable Indian laws and general e-commerce privacy standards.

1. Information We Collect

We may collect the following types of information:

Personal Information

  • Full name
  • Phone number
  • Email address
  • Billing and shipping address
  • GST information (if applicable)

Order & Payment Information

  • Product purchase details
  • Transaction records
  • Payment status

Note: Payment information such as card details, UPI credentials, or banking information is processed securely through third-party payment gateways and is not stored on our servers.

Technical Information

  • IP address
  • Browser type and version
  • Device information
  • Operating system
  • Website usage analytics
  • Cookies and session data

Communication Information

  • Customer support queries
  • WhatsApp or email communications
  • Product reviews or feedback

2. How We Use Your Information

We use your information for the following purposes:

  • Processing and fulfilling orders
  • Providing customer support
  • Sending order updates and invoices
  • Managing warranties and service requests
  • Improving website performance and user experience
  • Preventing fraud and unauthorized transactions
  • Complying with legal and tax obligations
  • Sending promotional offers and updates (only with your consent)

3. Sharing of Information

We do not sell or rent your personal information to third parties.

We may share your information only with:

  • Payment gateway providers
  • Courier and logistics partners
  • IT and hosting service providers
  • Analytics providers
  • Government or legal authorities when required by law

All third-party partners are expected to maintain appropriate security and confidentiality standards.

4. Cookies & Tracking Technologies

Our website may use cookies and similar technologies to:

  • Maintain login sessions
  • Store shopping cart information
  • Analyze traffic and user behavior
  • Improve website functionality
  • Deliver relevant promotions

You may disable cookies through your browser settings, though some website features may not function properly afterward.

5. Data Security

We implement reasonable security measures to protect your information, including:

  • SSL encryption
  • Secure hosting infrastructure
  • Restricted staff access
  • Firewall and malware protection
  • Secure payment gateway integration

While we follow industry-standard practices, no online platform can guarantee absolute security.

6. Data Retention

We retain your information only for as long as necessary to:

  • Complete transactions
  • Provide after-sales support
  • Comply with legal, tax, and accounting obligations
  • Resolve disputes or enforce agreements

7. Your Rights

You may request to:

  • Access your personal data
  • Correct inaccurate information
  • Delete your personal information
  • Withdraw marketing consent
  • Raise concerns regarding data handling

To exercise these rights, contact us using the details below.

8. Third-Party Links

Our website may contain links to third-party websites or external services. We are not responsible for the privacy practices or content of those external websites.

9. Children’s Privacy

Our website is not intended for children under 18 years of age. We do not knowingly collect personal information from minors.

10. Policy Updates

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated effective date.

We encourage users to review this page regularly.

11. Contact Information

Vishal Electronics

📍 No. 139/7, S.P. Road, Bangalore – 560002
📞 +91 9845072496
📧 vishalelectronicsblr@gmail.com
🌐 vishalelectronics.in