Thank you for shopping with us! We want you to be completely satisfied with your purchase. Please read our cancellation and refund policy carefully to understand your rights and obligations when shopping at our store.
Order Cancellations
- Before Shipping: Orders can be canceled at no charge before they are shipped. To cancel, please contact us as soon as possible at info@vishalelectronics.in / +91 9845072496
- After Shipping: Once an order has shipped, it cannot be canceled. You may request a return instead (see below).
Returns and Refunds
- Eligibility: You may return most new, unopened items within immediately 1 hour of delivery for a full refund.
- Non-Returnable Items: Some products such as opened software, used accessories, or clearance items may not be eligible for return unless defective.
- Condition: Items must be returned in original condition, with all packaging, accessories, and documentation.
Refund Process
- Inspection: Once we receive and inspect your return, we’ll notify you about the status of your refund.
- Processing Time: Approved refunds will be processed to your original payment method within 1–3 business days.
- Shipping Costs: Return shipping costs are the responsibility of the buyer unless the return is due to our error (e.g., defective or wrong item).
Damaged or Defective Items
If your item arrives damaged or defective, please contact us within 1 hours of delivery. We’ll arrange a replacement at no cost to you.
Need Help?
For any questions, reach out to us at info@vishalelectronics.in / +91(984) 507 2496 or visit our Contact Us page.