Thank you for shopping with Vishal Electronics. We are committed to delivering your orders quickly, safely, and efficiently. This Shipping Policy explains how we handle shipping, delivery timelines, charges, and related concerns.
1. Order Processing Time
All orders are processed within 1 to 3 business days (excluding Sundays and public holidays) after payment confirmation.
Orders placed after 5 PM IST will be processed the next business day.
If we are experiencing a high volume of orders, processing times may be delayed by a few days. You will be informed in case of any major delay.
2. Shipping Methods & Delivery Time
We deliver across India through reliable courier partners.
| Shipping Method | Estimated Delivery Time |
|---|---|
| Standard Shipping | 1–5 business days |
| Self Pick-up from store | You can pick within 2 hours from the store |
Note: Delivery timelines may vary depending on your PIN code, order weight, and courier service availability.
3. Shipping Charges
- Shipping cost is calculated based on product weight, volume, and destination PIN code.
- Shipping charges are displayed at checkout before payment.
- Orders above a certain value may be eligible for free shipping (subject to promotional offers).
4. Order Tracking
Once your order is shipped, you will receive a tracking ID via SMS/email.
You can track your shipment status directly on the courier partner’s website or via your Vishal Electronics account dashboard.
5. Delivery Attempts & Address Issues
- Once your order is shipped, you will receive a tracking ID via SMS/email.
- You can track your shipment status directly on the courier partner’s website or via your Vishal Electronics account dashboard.
5. Delivery Attempts & Address Issues
- Our courier partners will attempt delivery up to 2–3 times.
- If delivery fails due to incorrect address or unavailability of the recipient, the order may be returned to us.
- To avoid delays, please ensure your shipping address and contact number are accurate and complete.
6. Delivery Delays
Deliveries may be delayed due to:
- Weather conditions or natural disasters
- Local restrictions or strikes
- Remote or out-of-service areas
- Festive season surges
We will keep you updated in case of any such unexpected delays.
7. Damaged or Lost Packages
If you receive a package that is visibly damaged or tampered with:
- Please do not accept the delivery.
- Inform us immediately at info@vishalelectronics.in or call 📞 098450 72496.
If a package is lost in transit or undelivered beyond the expected timeline, we will coordinate with the courier to resolve the issue or issue a refund/replacement as per our Refund Policy.
8. International Shipping
Currently, we do not offer international shipping. We only ship within India.
9. Contact Us
For any questions regarding shipping or order delivery, feel free to reach out:
Vishal Electronics
📍 139, 7, Sadar Patrappa Rd, Thigalarpet, Kumbarpet, Dodpete, Nagarathpete,
Bengaluru, Karnataka 560002
📞 Phone: 098450 72496
📧 Email: info@vishalelectronics.in