At Vishal Electronics, your privacy is of the utmost importance to us. This Privacy Policy outlines how we collect, use, store, protect, and disclose your personal information. It is our commitment to ensure transparency, security, and compliance with applicable data protection laws in India.
1. Information We Collect
We collect various types of information to provide you with an efficient, customized, and secure shopping experience.
a. Personal Information:
Full Name
Shipping and Billing Address
Contact Number
Email Address
b. Transaction & Payment Data:
Payment method (handled securely via Razorpay)
UPI, credit/debit card details (processed by Razorpay, not stored on our servers)
Transaction history, order details, and invoices
c. Technical & Device Information:
IP address
Browser type and version
Device identifiers
Operating system
Website usage statistics (collected via analytics tools such as Google Analytics)
d. Communication Records:
Emails, chat messages, or customer support interactions
Feedback and reviews you submit
2. How We Use Your Information
Your personal information is used strictly for business-related purposes including but not limited to:
- Order Fulfillment: To process, confirm, pack, ship, and deliver your products
- Customer Service: To resolve issues, respond to inquiries, and provide after-sales support
- Payment Processing: Your financial data is securely handled through Razorpay’s encrypted gateway
- Account Management: To help you manage your orders, view history, and edit saved information
- Marketing & Promotions: To send you product updates, discounts, and offers (only if you’ve opted in)
- Security & Fraud Prevention: To monitor fraudulent transactions and maintain account security
- Legal Compliance: To comply with any legal obligations, tax rules, or court orders
3. Disclosure of Information
We respect your privacy and do not sell, rent, or trade your personal information to any third party for marketing purposes. However, we may share your data in the following circumstances:
- Payment Gateway: With Razorpay to securely process your online payments
- Logistics Partners: To ship your orders and provide delivery updates
- Technology Vendors: With trusted IT service providers for hosting, analytics, and email communication
- Legal Requirements: If required by law enforcement or judicial authorities under applicable law
4. Data Security
We take your data security seriously and implement multiple layers of protection:
- SSL Encryption: Ensures secure communication between your browser and our server
- Firewall Protection & Secure Hosting: Hosted on secure servers with restricted access
- Secure Payment Processing: All payment transactions are encrypted via Razorpay’s PCI-DSS compliant system
- Internal Controls: Limited access to customer data is granted only to authorized staff
While we implement best practices, no method of transmission over the internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee absolute security but commit to taking all reasonable precautions.
5. Cookies and Tracking Technologies
We may use cookies and similar tracking technologies to:
- Remember your login sessions
- Store your preferences
- Analyze site traffic and user behavior
- Provide targeted promotions and advertisements
You can control or disable cookies through your browser settings.
6. Your Rihts and Choices
As a user, you have the right to:
- Access and review your personal information
- Correct or update your data
- Request deletion of your data (unless retention is required for legal reasons)
- Opt-out of marketing communications
- Raise a complaint about data handling
To exercise any of these rights, please contact us at info@vishalelectronics.in
7. Third-Party Links
Our website may contain links to external sites such as blogs, review platforms, or partner websites. We are not responsible for the privacy practices or content of those sites.
8. Policy Updates
We reserve the right to modify this Privacy Policy at any time. Any changes will be posted on this page with an updated “Effective Date.” We encourage you to review this policy periodically.
9. Contact Information
If you have any questions or concerns regarding our Privacy Policy or the way your data is handled, feel free to contact us:
Vishal Electronics
📍 139, 7, Sadar Patrappa Rd, Thigalarpet, Kumbarpet, Dodpete, Nagarathpete,
Bengaluru, Karnataka 560002
📞 Phone: 098450 72496
📧 Email: info@vishalelectronics.in
🌐 Website: https://vishalelectronics.in